Warranty
At Scapegrade, we stand behind the quality and durability of every product we offer. Our warranty is designed to give homeowners and professionals confidence that their lighting system is built to last.
1. Warranty Coverage by Material
Solid Brass & Copper Fixtures (Lifetime Warranty)
The following components are covered for the lifetime of the product:
- Fixture Body
- Glare Guard
- Knuckle
- O-Rings & Seals
- Surface Mounts
- Socket Assembly
- Protective Lens
Integrated LED Light Source & Optics (if applicable)
- Covered for 5 years
Aluminum Fixtures (5-Year Warranty)
The following components are covered for 5 years from the date of purchase:
- Fixture Body
- Glare Guard
- Knuckle
- O-Rings & Seals
- Surface Mounts
- Socket Assembly
- Protective Lens
- Integrated LED Light Source & Optics (if applicable)
2. Bulbs (5-Year Warranty)
The following bulb types are covered for 5 years from the date of purchase
- MR8
- MR16
- G4
- PAR36
3. Accessories
- Connectors - 2 Year Warranty
- Transformers - 5 Year Warranty
4. Warranty Exclusions
This warranty does not cover damage or failure resulting from:
- Improper installation
- Misuse or abuse
- Unauthorized modifications or repairs
- Normal wear and tear
- External factors (e.g., accidents, environmental damage, power surges)
5. Warranty Claims
To submit a warranty claim, customers may be required to provide:
- Proof of purchase
- Product photos or videos
- Description of the issue
Scapegrade reserves the right to inspect, repair, or replace any product deemed defective under normal use.
6. Remedy
At our discretion, Scapegrade will:
- Repair the defective product, or
- Replace it with the same or equivalent product
7. Disclaimer
This warranty is non-transferable and applies only to the original purchaser. Scapegrade is not liable for indirect, incidental, or consequential damages related to product use.
