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Privacy policy

Privacy Policy

Scapegrade (“we,” “our,” or “us”) operates a curated landscape lighting platform designed to support professional contractors (“Pros”) and provide homeowners with product guidance and project direction.

Scapegrade does not sell products or services directly to homeowners. Instead, we provide product curation, system recommendations, and facilitate connections between homeowners and independent contractors.

This Privacy Policy explains how we collect, use, and share information within this model.

1. Scope of This Policy

This Privacy Policy applies to:

  • Contractors, installers, and distributors using Scapegrade (“Pros”)
  • Homeowners submitting project inquiries or browsing product guidance
  • Data shared through Scapegrade to facilitate project connections

2. Information We Collect

A. Homeowner Information

When homeowners interact with Scapegrade, we may collect:

  • Name, email address, phone number
  • General location (for contractor matching)
  • Project-related details (e.g., property type, lighting goals, budget range)
  • Uploaded materials (photos, plans, inspiration)
  • Website activity and preferences

B. Contractor / Pro Information

When Pros use Scapegrade, we may collect:

  • Business name and contact details
  • Service areas and specialties
  • Licensing or certification information (if provided)
  • Product preferences and system usage
  • Communication with Scapegrade or homeowner leads

C. Platform Usage Data

  • IP address, browser type, and device information
  • Pages visited and interaction behavior
  • Cookies and tracking technologies

3. How We Use Information

For Homeowners

  • Provide product and system guidance
  • Recommend compatible lighting solutions
  • Match or refer you to relevant contractors
  • Facilitate project inquiry submissions

For Contractors / Pros

  • Provide access to curated product systems
  • Deliver homeowner leads and project inquiries
  • Improve contractor tools, recommendations, and support

Platform-Wide

  • Improve product curation and system compatibility
  • Analyze usage and optimize platform performance
  • Maintain security and prevent misuse

4. How Information Is Shared

With Contractors

If you are a homeowner:

  • Your project information may be shared with one or more contractors to facilitate project follow-up
  • Shared data may include contact details and project requirements

With Service Providers

We may share information with:

  • Hosting and IT providers
  • Analytics services
  • Communication tools

Legal Requirements

We may disclose information if required to comply with applicable laws or protect our rights.

5. Important Role Clarification

Scapegrade:

  • Does not sell products or services to homeowners
  • Does not act as a contractor or installer
  • Does not control or guarantee contractor performance

Any agreement, purchase, or service engagement occurs directly between the homeowner and the contractor.

6. Contractor Responsibilities

Contractors receiving homeowner information through Scapegrade:

  • Are independent businesses
  • Are responsible for their own data handling practices
  • Must comply with applicable privacy and consumer protection laws

7. Cookies and Tracking Technologies

We use cookies to:

  • Understand user behavior
  • Improve recommendations and platform experience
  • Analyze traffic

Users may control cookies through browser settings.

8. Data Retention

We retain information:

  • As necessary to operate the platform
  • To support contractor relationships and lead tracking
  • To comply with legal obligations

9. Your Rights

Depending on your location, you may:

  • Request access to your personal data
  • Request correction or deletion
  • Opt out of marketing communications

Contact: [service@scapegrade.com]

10. Data Security

We implement reasonable safeguards to protect user data, but no system is completely secure.

11. Third-Party Links

Scapegrade may link to third-party websites. We are not responsible for their privacy practices.

12. Children’s Privacy

Our platform is not intended for individuals under 13 years old.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

14. Contact Us

Email: [Insert Email]
Address: [Insert Address]

15. California Privacy Rights (CCPA/CPRA)

California residents have the right to:

  • Know what personal information we collect
  • Request deletion of personal data
  • Opt out of data sale (Scapegrade does not sell personal data)

Key Positioning Statement

Scapegrade operates as a contractor-focused platform that guides homeowners and facilitates project connections, rather than a direct seller of products or services.